How can I change my verification flow?

What is a Verification Flow?

Your verification flow is the steps your users must go through to complete the verification process and the verification services being checked against their information.

Verification Flows can be simple or complex. More complex flows can provides more protection, but can also take longer or require more from your users.

ID Verification

If you are signed up for ID Verification or Age Verification products, your verification flow was set when you signed up. To make changes to your Verification Flow you must contact support.

KYC AML

If you are signed up for the KYC & AML Verification products then you can configure your verification flow by logging into HQ and navigating to your Organization Settings.

Verification Flow

Under the heading "Verification Flow" you will see a dropdown menu with the following options:

Steady Protection - Ideal for most cases when a Government ID is required.
- A Government ID and biometric selfie check is always required.

Express for eCommerce - Ideal for eCommerce sites and cases where speed and minimal friction is most important.
- Uses a database check and when additional information is required, a Government ID is collected and verified. (This is available only in the United States and Canada.)

Proof of ID and Address - Ideal for verifying a home address.
- Government ID and biometric selfie check is always required along with a recent utility bill or bank statement that proves their association to an address.

Proof of ID and Watchlist Check - Ideal for meeting strict financial regulations that include AML and Sanctions List check requirements.
- A Government ID and biometric selfie check is always required and their information is checked against public and private terrorist, sanctions, persons of interest and anti-money-laundering watchlists.

Proof ID, Address, and Watchlist Check - Our most complete protection
- A government ID and biometric selfie is always required along with a recent utility bill or bank statement proving their address. That information is then checked against public and private terrorist, sanctions, persons of interest and anit-money-laundering watchlists.